Frequently Asked Questions

Answers to our most frequently asked questions.

To cancel a reservation

Please do so directly via the seven rooms confirmation email you received at the time you made the reservation

For reservations

Please visit our booking widget for all reservation availability. Any issues or custom inquiries please email info@elgruposn.com or call 646.907.1220.

Due to high demand, we strongly recommend emailing or booking through our website. We will do our best to get back to you in a timely manner.

I can’t make a reservation or do not see my requested date and time

We at Somewhere Nowhere do our best to accommodate as many guests as possible. All reservation availability can be made on our booking widget for day time hours. If you do not see your requested date and time we are fully committed and recommend checking back for last-minute cancellations or availability. This is updated throughout the day. For all our programmed late night events & weekend operations all reservations are via bottle service and you can click this link to make a reservation.

Do you accept walk-ins?

Yes , walk-ins are accepted on a first come first serve basis and taken only if available. Doorman reserves the right to deny entry for dress code, capacity and age.

Group sizes

We can accommodate parties up to 10 on a table, anything larger than that has to handled by our events team

Time Limit

Table reservations are given a 2hr seating block

Is there a minimum/fee to make a reservation

For regular hours outside of our daylife and nightlife “weekly events,” there is a $75min pp food and beverage minimum for our main indoor lounge and $125-150 min food and beverage minimum for our rooftop pool. In order to make reservations for hours outside of our daylife and nightlife “weekly events” please click here.

What is your cancellation policy

We ask for cancellations to be made 24 hours in advance. If a reservation is not canceled or you do not show a $50/per person no-show fee will be applied to the card on file.

Renaissance Chelsea Hotel Guests

Reservations strongly recommended due to limited capacities.

Age Restriction

All guests must be 21+ for entry

Weather

Please keep in mind that our hours of operation for the pool level are weather-dependent. Should we experience inclement weather, the venue reserves the right to operate as an indoor venue & move your reservation to that section.
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